Terms & Conditions
These terms explain how Visibline works with website visitors, leads, and clients who use our website, request audits, book calls, or purchase digital marketing services.
1. Acceptance of these terms
By using this website, submitting a form, booking a call, approving a proposal, or purchasing services from Visibline, you agree to these Terms & Conditions. If you do not agree, please do not use the website or services.
2. Our services
Visibline provides digital marketing services that may include SEO, local SEO, GEO and AI visibility, paid advertising, social media marketing, CRM setup, chatbot development, content creation, analytics, reporting, and website development. Specific deliverables, timelines, fees, and responsibilities are defined in the proposal, statement of work, invoice, or written agreement approved by the client.
3. Client responsibilities
Clients are responsible for providing accurate business information, timely feedback, required access to platforms, brand assets, approvals, and any legal or compliance requirements that apply to their industry. Delays in access, feedback, or approvals may affect timelines and results.
4. Payments, billing, and cancellation
Fees, payment schedules, and cancellation terms are stated in the relevant proposal, invoice, or service agreement. Unless a written agreement says otherwise, payments are due when invoiced and work may pause if invoices become overdue.
5. Performance and no guaranteed outcomes
We work to improve visibility, traffic quality, lead generation, conversion tracking, and revenue performance. However, marketing results depend on many factors outside our control, including competition, budgets, website history, market demand, search engine changes, ad platform decisions, client operations, and sales follow-up. We do not guarantee specific rankings, revenue, leads, or ad performance unless stated in a signed written agreement.
6. Intellectual property
Unless agreed otherwise, clients own final approved client-specific deliverables after all related invoices are paid. Visibline retains ownership of pre-existing methods, templates, processes, frameworks, know-how, internal tools, and reusable materials. Website content, graphics, copy, and other materials on this website belong to Visibline or its licensors and may not be copied without permission.
7. Confidentiality
Both parties should protect non-public business, financial, technical, and account information shared during a working relationship. We may use anonymized or aggregated learnings for internal analysis, education, and service improvement, provided they do not reveal confidential client information.
8. Third-party platforms
Our services may involve third-party tools such as Google, Meta, LinkedIn, CRM platforms, analytics tools, hosting providers, payment processors, Calendly, and AI platforms. We are not responsible for outages, policy changes, account suspensions, data loss, pricing changes, or decisions made by third-party platforms.
9. Limitation of liability
To the fullest extent permitted by law, Visibline is not liable for indirect, incidental, consequential, special, punitive, or lost-profit damages arising from website use or services. Our total liability for a claim is limited to the amount paid to Visibline for the specific service giving rise to that claim during the three months before the claim arose.
10. Governing law and updates
These terms are governed by the laws applicable to Visibline's principal business location in California, USA, unless mandatory local law requires otherwise. We may update these terms from time to time. The updated version will be posted on this page with a new effective date.
