Privacy Policy

1. Information we collect

We may collect information you provide directly, including your name, email address, phone number, company name, website URL, project details, budget range, messages, booking details, and any files or access credentials you choose to share with us.

We may also collect technical information automatically, such as IP address, browser type, device information, pages visited, referring URLs, approximate location, and interaction data through cookies, analytics tools, pixels, server logs, or similar technologies.

2. How we use information

We use information to respond to enquiries, provide audits, book consultations, prepare proposals, deliver services, manage client accounts, improve the website, measure marketing performance, secure our systems, comply with legal obligations, and communicate with you about relevant services.

3. Cookies and analytics

We use Google Analytics through Google Tag Manager to understand website visits and improve the site. Optional analytics stays off until you accept it. You can accept or reject it in the analytics banner and change your choice at any time using Cookie preferences. We remember your choice in your browser for up to 180 days. Rejecting optional analytics does not prevent you from using the website or contacting us.

Our website may use cookies, pixels, analytics, and similar technologies to understand website performance, improve user experience, and measure advertising or campaign effectiveness. You can control cookies through your browser settings, though some features may not work as intended if cookies are disabled.

4. Third-party services

We may use third-party providers for hosting, email, forms, CRM, analytics, advertising, scheduling, payment processing, call tracking, reporting, and security. These providers process information according to their own policies and our instructions where applicable. Examples may include scheduling tools such as Calendly, analytics platforms, advertising networks, CRM systems, and payment processors.

5. How we share information

We do not sell your personal information. We may share information with service providers, contractors, professional advisers, advertising or analytics platforms, legal authorities when required, or another business if Visibline is involved in a merger, acquisition, restructuring, or sale of assets.

6. Data retention

We keep personal information only as long as reasonably needed for the purposes described in this policy, including business records, service delivery, legal compliance, dispute resolution, security, and legitimate operational needs.

7. Your privacy choices

Depending on your location, you may have rights to access, correct, delete, restrict, object to, or receive a copy of your personal information. You may also opt out of marketing emails by using the unsubscribe link or contacting us. To make a request, email connect@visibline.com.

8. Security

We use reasonable administrative, technical, and organizational safeguards to protect information. No online system is completely secure, so we cannot guarantee absolute security.

9. Children’s privacy

Our website and services are intended for businesses and adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, contact us and we will take appropriate steps to remove it.

10. International visitors and updates

Our hosting, scheduling and optional analytics providers may process information internationally. Contact us for details of the providers used for your enquiry. We may update this policy from time to time, and the latest version will appear on this page with the effective date above.